Remember when the Big Dipper was first pointed out to you?

Heads cranked back, finger pointing earnestly at a field of stars. There. THAT one. See how they connect? I didn’t and I’m betting you didn’t either. But now that I know what to look for, I can quickly find the Big Dipper and the ever-reliable North Star that it points to.

Remember when the Big Dipper was first pointed out to you?

Heads cranked back, finger pointing earnestly at a field of stars. There. THAT one. See how they connect? I didn’t and I’m betting you didn’t either. But now that I know what to look for, I can quickly find the Big Dipper and the ever-reliable North Star that it points to.

At 360 BizVue, we can help you find your Big Dipper and North Star – the pieces that help provide reliable direction to grow your business into exactly what you want it to be. We do this by looking at both your market place and your business from all angles. Our insights focus on the Before, During, and After of each customer interaction.

Before

What are your ideal customers looking for? What are their driving needs? Our Before services are uniquely based on customer transaction data. Not just customer interactions. But customer interactions that resulted in purchases. We can help you communicate who you are so that your ideal customer can single you out from the field of stars.

During

Our During services focus on the experience you’re providing. What keeps your ideal clients engaged from start to finish? What brings them back? What results in a glowing recommendation? We take an in-depth look at how your processes match with your clients’ expectations and recommend ways to get from close to dead-on.

After

People are busy. Often, only extreme events result in reviews on online platforms. And yet, online reviews are how many people find their way to – or away from – new businesses. Our After services include techniques for increasing customer feedback so that you can both increase your online reviews and learn how to improve the client’s experience. We can help you gather the stars you need and that your clients want to see.

That’s 360 BizVue in a Nutshell.

The 360 BizVue approach was born from over 25 years of successful management consulting engagements at Fortune 500 companies.