Finding Clients

When it comes to finding clients; attorneys and law firms are in a unique position.

Most people looking for information online are first-time legal consumers. They’re often in a confusing, fast-moving situation that leaves them unsure about the help they need.

Your future clients might not know how to interpret your experience or education. When they go online, they see many local and national law firms they believe are just like yours.

In this situation, it’s not enough to be “better.” You need to be different.

Finding Clients

When it comes to finding clients, attorneys and law firms are in a unique position.

Most people looking for information online are first-time legal consumers. They’re often in a confusing, fast-moving situation that leaves them unsure about the help they need.

Your future clients might not know how to interpret your experience or education. When they go online, they see many local and national law firms they believe are just like yours.

In this situation, it’s not enough to be “better.” You need to be different.

360 BizVue brings more than two decades of experience to bear on this essential question:

What value do you bring to your clients that nobody else can match?

We have helped law firms of all sizes – from solo attorneys to nationwide practices – define, validate, and communicate their unique value to the digital audience of legal consumers. That equips you to attract the clients you want through marketing and referral business.

A prospective legal client can only choose one firm to trust. With our help, you’ll present the right message at the right time to foster rapport and motivate action. Our “360” perspective gives you the tools to manage your online reputation seamlessly.

Our unique three-phase process brings responsive digital marketing to the legal field. We not only connect you with consumers, but facilitate extraordinary service that ignites brand loyalty.

Our results come from optimizing processes before, during, and after each customer interaction:

Before

What legal questions send your prospective clients online? What problems do they have to solve? What do they already know – or think they know? Our Before services use data from thousands of real customer interactions to make your value crystal clear.

That includes:

  • Strategic evaluation of your firm’s assets and how to leverage them in the legal market.
  • Complete review of your ideal clients, their decision-making, and how to reach them.
  • Back-office process improvement to optimize your workflow and raise billable hours.

During

Our During services craft a best-in-class customer experience thoughtfully aligned with the needs of the legal consumer. We identify the trust markers that inject clarity and compassion into the customer journey, using high-touch personalization to get your firm retained.

That includes:

  • Developing a customer experience that exceeds client expectations at every touch point.
  • Collecting and analyzing your digital interaction data to pinpoint and act on client needs.
  • Secure, low-cost credit card payment processing to aid is paying for SEO services by leveraging our portfolio’s buying power.

After

Online reviews are the path most future clients follow to your doorstep. However, even clients delighted by your work may hesitate to share their experiences with others. Our After services increase client feedback and strengthen referral business in respectful, sophisticated ways.

That includes:

  • Online reputation management that amplifies the voices of the most satisfied clients.
  • Expanding client feedback on trusted digital platforms where legal insight is sought.
  • Leveraging client insights to design simple, frictionless processes for you and them.

A customer experience that radiates trust, authority, and simplicity tells legal consumers they can rely on your firm. 360 BizVue enables you to deliver that experience while you remain focused on what you do best.

Our techniques, strategies, and perspective empower your firm to excel.

How well do the Google bots understand the services that your firm offers?

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